Dynamics 365 Customer Service Hub

Dynamics 365 Customer Service Hub efficient for customer service management, streamlining support processes and utilizing AI-powered insights.


Major features that Customer Service Hub carries. It helps you in your duties in a efficient way. 

A laptop showing case management in dynamics 365 customer service hub

Case Management

Create and track down cases. Solve customer question and support cases.

People showing unified routing for everyone in dynamics 365 customer service hub

Unified Routing

Intelligently assign the customer inquiry or cases to appropirate team or user.

AI-Powered Insights

AI provide workers with useful insights to raise customer relations.

Learn What is Customer Service Hub?

A model driven app, built on common data service platform. It gives your team the skill to manage client needs faster than before. Gives client the best service possible.

What We come up with In Customer Service Hub

Features and functions that we offer you in Customer Service Hub. This helps team to provide the best service possible.

CS Admin Center

Configure features such as customer support, agent experience and operations.

SLA Management

Track SLAs for timely feedback and resolve.


Visual dashboards and dynamic charts for a comprehensive view of sales insights.

Knowledge Base

Fast acquire to way out articles for doubt.


Tailor interface and processes to fit business needs.

Mobile Access

Access service tools on-the-go with mobile device accord.

Workflow Automation

Automate same tasks and processes to improve yield and sameness.

Case Routing

Auto set cases using predefined measures to right one.

Service Queues

Effectively arrange cases using customizable service queues.

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Let us hold your Dynamics 365 Customer Service Hub execution:

Embrace a new era of customer-centricity with this platform. Seamlessly manage inquiries, prioritize requests, and deliver exceptional service. Our expertise lies in optimizing this platform for your unique business needs. We ensure a seamless integration that allows you to dedicate your efforts to fostering strong customer relationships and delivering top-notch support.